Spending More Than You Can Afford
Using money intended for bills, rent, food, or family expenses to gamble. Borrowing money from friends, family, or loan sharks to continue gambling.
Your Safety and Wellbeing Are Our Top Priority at 711be
At 711be, we believe online casino gaming should be a fun, exciting form of entertainment—not a source of financial stress or personal problems. While most Filipino players enjoy our platform responsibly, we recognize that gambling can become problematic for some individuals. That's why we're committed to providing comprehensive responsible gaming tools, resources, and support to help you stay in control.
Our responsible gaming program is built on three pillars: prevention through education and awareness, intervention with self-limitation tools and early warning systems, and support through access to professional help resources. We work closely with recognized gambling addiction organizations and adhere to best practices in responsible gaming as established by international gaming authorities and the Philippine gaming industry.
711be strictly enforces a minimum age requirement of twenty-one (21) years for all players. This is not just a company policy—it's mandated by Philippine gaming regulations and our licensing conditions. Underage gambling is illegal and harmful.
Gambling becomes a problem when it interferes with your daily life, relationships, work, or financial stability. Many people don't realize they have a problem until it's already causing significant harm. If you or someone you know exhibits any of these warning signs, it's time to take action:
Using money intended for bills, rent, food, or family expenses to gamble. Borrowing money from friends, family, or loan sharks to continue gambling.
Regularly losing track of time while gambling. Playing for hours on end, neglecting sleep, work, or personal responsibilities.
Trying to win back money you've lost by gambling more. Increasing bet sizes to recover losses faster. Feeling you must keep playing until you "break even."
Missing important family events, work commitments, or social obligations to gamble. Lying to loved ones about gambling habits or financial losses.
Feeling anxious, depressed, or guilty about gambling. Using gambling as an escape from personal problems or negative emotions. Mood swings related to wins and losses.
Unable to stop or reduce gambling despite wanting to. Failed attempts to quit or cut back. Feeling powerless over the urge to gamble.
If you recognize two or more of these signs in yourself, you may have a gambling problem and should seek help immediately. Remember: asking for help is a sign of strength, not weakness.
We provide comprehensive tools to help you stay in control of your gambling. All tools are easily accessible through your account settings and can be activated immediately.
Temporarily or permanently block your account from accessing 711be. Choose periods from 24 hours to 6 months, 1 year, or permanent exclusion. During self-exclusion, you cannot log in, deposit, or play. This is the most powerful tool if you feel you're losing control.
Set maximum amounts you can deposit daily, weekly, or monthly. Once set, the limit cannot be increased immediately—there's a 72-hour cooling-off period. This helps prevent impulsive large deposits during emotional moments. Limits can be decreased instantly.
Receive pop-up alerts after playing for a set period (30 minutes, 1 hour, 2 hours, etc.). Reminders show how long you've been playing and how much you've won or lost. Helps you stay aware and make conscious decisions about continuing.
Automatic notifications that display your current session details: time spent, money wagered, net win/loss. Choose frequency from every 15 minutes to every 2 hours. Forces a moment of reflection before you continue playing.
Set a maximum loss amount per day, week, or month. Once you reach the limit, you cannot place additional bets until the period resets. Protects you from chasing losses and spending more than you planned.
Temporarily pause your account for 24 hours, 48 hours, or 7 days. Less restrictive than self-exclusion but gives you time to step back and reconsider your gambling habits. Easy to activate when you need a cooling-off period.
All tools are free and confidential. Activate them through your Account Settings or contact our support team for assistance.
Following these guidelines will help ensure gambling remains a fun, controlled activity rather than a source of stress:
If you're struggling with gambling problems, professional help is available. These organizations provide free, confidential support to Filipino players and their families:
The NCMH Crisis Hotline provides 24/7 mental health support including gambling addiction counseling. Filipino-speaking counselors available.
Hotline: 0917-899-USAP (8727) or (02) 7-989-USAP (8727)
Provides education, prevention, and treatment referrals for problem gambling. Offers support groups and counseling services specifically for Filipino gamblers.
Contact through local mental health centers or PAGCOR offices
Our customer support team is trained to recognize problem gambling signs and can help you activate self-exclusion tools, connect you with resources, or answer questions about responsible gaming. Available 24/7 in English and Tagalog.
Email: [email protected] (Subject: "Responsible Gaming Support")
Peer support group following the 12-step recovery program. Free meetings held regularly in Metro Manila and major cities. Anonymous and confidential.
Find local meetings through NCMH or online directories
Problem gambling doesn't just affect the gambler—it impacts loved ones too. If someone you care about has a gambling problem:
711be is committed to promoting responsible gambling practices and protecting vulnerable players. We continuously monitor accounts for signs of problem gambling, train our staff in responsible gaming protocols, and invest in the latest tools and technologies to help players stay in control. Your wellbeing is more important to us than any revenue.
We work with Philippine gaming regulators, responsible gaming organizations, and mental health professionals to ensure our policies and practices meet the highest standards. We regularly review and improve our responsible gaming program based on the latest research and best practices.
Need Help? [email protected]
Subject: "Responsible Gaming Support" — We respond within 1 hour
Set your limits, use our tools, and enjoy 711be the safe way
Access Your Account SettingsMust be 21+ years old. Gambling should be fun. If it's not, stop and seek help.